Cookie & Tracking Policy

What Are Cookies and Tracking Technologies

Cookies are small text files that websites place on your device to remember information about your visit. At soryliqueno, we use various tracking technologies including cookies, web beacons, and local storage to provide you with a personalized financial education experience.

These technologies help us understand how you interact with our learning materials, remember your progress through courses, and customize content recommendations based on your interests in customer relations and financial management.

Types of Tracking We Use

How We Enhance Your Learning Experience

Our tracking systems work behind the scenes to create a more personalized educational journey. When you progress through our customer relations courses, we remember where you left off and suggest relevant financial management topics that complement your current studies.

We also use this data to improve our educational content. By understanding which sections of our customer relations training are most challenging for students, we can create additional support materials and clearer explanations.

Data Retention and Your Control

Different types of data are stored for varying periods based on their purpose and your relationship with soryliqueno. Essential cookies expire when you close your browser, while learning progress data is retained for up to three years to support long-term educational tracking.

Managing Your Browser Settings

You can control cookies through your browser settings, though this may limit some functionality of our learning platform. Most modern browsers allow you to:

• Block all cookies (may prevent login and course progress saving)
• Accept only first-party cookies (blocks external analytics but keeps core functionality)
• Clear existing cookies (resets preferences and learning progress)
• Set cookie expiration preferences (automatically delete older tracking data)

Third-Party Services and Data Sharing

We work with select educational technology partners to provide enhanced learning experiences. These include video hosting services for our financial training content, analytics platforms that help us understand learning effectiveness, and communication tools for student support.

All third-party services we use are carefully vetted to ensure they meet Canadian privacy standards and provide appropriate data protection. We never sell your personal information or learning data to marketing companies or unrelated businesses.

Updates to This Policy

As we introduce new features to our financial education platform and adapt to changing privacy regulations, this cookie policy may be updated. We'll notify active students of significant changes through email and prominent notices on the learning dashboard.

We recommend reviewing this policy periodically, especially if you're enrolled in our longer certification programs that span multiple months. Changes typically take effect 30 days after notification, giving you time to adjust your preferences if needed.