Privacy Policy
soryliqueno is committed to protecting your privacy and maintaining the security of your personal information. This comprehensive policy explains how we collect, use, store, and protect your data when you interact with our financial services platform.
We regularly review and update our privacy practices to ensure compliance with evolving regulations and to better serve our clients' needs.
Information We Collect
soryliqueno collects various types of information to provide you with exceptional financial services and maintain regulatory compliance. Our data collection practices are transparent and focused on delivering value while respecting your privacy rights.
Personal Information
Name, address, phone number, email address, date of birth, and government-issued identification numbers required for account verification and regulatory compliance.
Financial Information
Bank account details, transaction history, income information, and financial goals necessary for providing personalized financial services and advice.
Technical Data
IP addresses, browser information, device identifiers, and usage patterns collected to enhance security, prevent fraud, and improve our platform performance.
Communication Records
Records of phone calls, emails, chat messages, and other communications for quality assurance, training purposes, and regulatory documentation.
How We Use Your Information
Your personal information serves multiple purposes within our organization, all designed to enhance your experience and ensure compliance with Canadian financial regulations. We process your data with care and purpose.
- Provide personalized financial services, advice, and account management tailored to your specific needs and goals
- Verify your identity and comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements under Canadian law
- Process transactions, maintain accurate records, and generate necessary financial reports and statements
- Communicate with you about your accounts, services, market updates, and important regulatory changes
- Detect and prevent fraudulent activities, unauthorized access, and other security threats to protect your assets
- Improve our services through analysis of usage patterns, customer feedback, and market research initiatives
- Fulfill our legal obligations under Canadian federal and provincial financial services regulations
- Develop new products and services that better serve the evolving needs of our client community
Information Sharing and Disclosure
soryliqueno maintains strict standards regarding the sharing of your personal information. We only disclose your data when necessary for service delivery, legal compliance, or with your explicit consent.
We may share your information with trusted third-party service providers who assist us in delivering financial services, including payment processors, identity verification services, and regulatory reporting agencies. These partners are bound by contractual obligations to maintain the confidentiality and security of your data.
In certain circumstances, we may be required to disclose your information to government agencies, law enforcement, or regulatory bodies in accordance with Canadian privacy laws, court orders, or investigation requirements. We will notify you of such disclosures when legally permitted to do so.
soryliqueno does not sell, rent, or trade your personal information to third parties for marketing purposes. Any sharing of aggregated, anonymized data for research or industry analysis purposes is conducted in a manner that cannot identify individual clients.
Data Security and Protection
Protecting your personal and financial information is our highest priority. soryliqueno employs industry-leading security measures and follows best practices to safeguard your data against unauthorized access, disclosure, alteration, or destruction.
Our security infrastructure includes end-to-end encryption for all data transmissions, secure socket layer (SSL) certificates for our website, multi-factor authentication for account access, and regular security audits conducted by independent cybersecurity firms.
All soryliqueno employees undergo comprehensive background checks and receive ongoing training on privacy and security protocols. Access to client information is restricted on a need-to-know basis and monitored through detailed audit logs.
We maintain secure, geographically distributed data centers with 24/7 monitoring, backup systems, and disaster recovery procedures to ensure your information remains protected and accessible when you need it.
Data Retention and Deletion
soryliqueno retains your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal and regulatory requirements, and protect our legitimate business interests.
For active client accounts, we maintain your information throughout our business relationship and for seven years after account closure, as required by Canadian financial services regulations. Communication records and transaction data are retained for regulatory compliance periods, typically ranging from seven to ten years.
Technical data such as website logs and system monitoring information are typically retained for shorter periods, usually between one and three years, depending on their purpose and regulatory requirements.
When information is no longer required, we securely delete or anonymize it using industry-standard data destruction methods. Physical documents are shredded, and digital data is permanently erased using certified deletion procedures.
Your Privacy Rights
Under Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws, you have specific rights regarding your personal information.
Access Right
Request access to your personal information and receive a copy of the data we hold about you, including details about how it's being used.
Correction Right
Request correction of inaccurate or incomplete personal information and have us update our records promptly.
Withdrawal Right
Withdraw consent for certain types of data processing, though this may affect our ability to provide specific services.
Complaint Right
File complaints about our privacy practices with us directly or with the Privacy Commissioner of Canada.
Cookies and Tracking Technologies
soryliqueno uses cookies, web beacons, and similar tracking technologies to enhance your browsing experience, maintain security, and analyze website performance. These technologies help us remember your preferences, authenticate your identity, and provide personalized content.
Essential cookies are necessary for our website to function properly and cannot be disabled. These include session cookies that maintain your login status and security cookies that protect against fraudulent activities.
We also use analytical cookies to understand how visitors interact with our website, which pages are most popular, and how we can improve user experience. This data is aggregated and does not identify individual users.
You can control cookie settings through your browser preferences, though disabling certain cookies may limit some website functionality. We respect your choices and provide clear information about our cookie usage.
International Data Transfers
While soryliqueno primarily operates within Canada, some of our trusted service providers may be located in other countries with different privacy laws. When we transfer personal information internationally, we ensure appropriate safeguards are in place.
All international data transfers are conducted under contractual agreements that provide equivalent protection to Canadian privacy standards. We work only with service providers who demonstrate strong privacy and security practices.
Before engaging any international service provider, we conduct thorough due diligence to ensure they meet our strict privacy and security requirements. We maintain oversight of all data processing activities regardless of location.
Changes to This Privacy Policy
soryliqueno regularly reviews and updates this privacy policy to reflect changes in our practices, services, legal requirements, or industry standards. We are committed to maintaining transparency about how we handle your personal information.
When we make significant changes to this policy, we will notify you through email, account notifications, or prominent notices on our website. For minor updates that don't materially affect your rights, we will update the "Last Updated" date at the top of this policy.
We encourage you to review this privacy policy periodically to stay informed about how we protect your personal information and respect your privacy rights. Your continued use of our services after policy updates constitutes acceptance of the revised terms.